Report

From Digital Front Door to Digital Foundation

Posted By The Academy

March 16, 2023

Published in partnership with KLAS Research, this report seeks to establish a shared definition for the digital front door including the capabilities it encompasses at leading health systems. Enriched by proprietary data from both KLAS Research and The Health Management Academy, the report covers key learnings and analyses on the status of health systems' implementation of consumer-facing digital capabilities.

Key Words: Digital front door; consumerism

From Digital Front Door to Digital Foundation Strategy Catalyst and Klas Research.pdf